義大利南法循環線（Redline-VN） [編號：2504]

1.Included：

1）A double room (standard for two people) in the four star hotel listed in the itinerary.

2）Every hotel provide breakfast.

3）Chinese tour guide (tour guide does not enter the tourist attractions)，a foreign professional driver.

4）Air conditioning tour bus.

1）Self expense items in the schedule and travel expenses outside the schedule；Baggage handling, storage and overweight fee；

2）Personal consumption (such as telephone, fax, TV pay channel, laundry, drink, restaurant water, etc.)；

3）The guest's personal overseas travel insurance;

4）Lunch or Dinner.Guide will give some suggestiones.

5）Tips for drivers and guides；

6）Single room supplement（if you need single room，you need pay 50Eur/pax/day）；

7）Extra paid program and other own costs；

8）Extra pre-post hotel:Luzern-- Double room:70€ Single room:120€；

                   Venice-- Double room:38€ Single room:60€；

 Roma-- Double room:38€ Single room:60€；

                   Florence-- Double room:38€ Single room:60€；         

Lyon-- Double room:45€ Single room:70€；

 Paris-- Double room:50€ Single room:80€

Recommended Activities (at self expense)

須知內容

General Terms & Conditions – KaiYuan Information & Business GmbH (Kaytrip)

The Services and Products offered by KaiYuan can only be used/purchased/reserved by Customers who have first read these General Terms and Conditions and accepted them unconditionally by clicking on the appropriate box provided for the purpose. It is not possible to proceed with the booking process without this acceptance. Customers undertake to fulfill the obligations contained within terms and conditions. The terms “we”, “us” and “our” refer to KaiYuan Information & Business GmbH. The term “you” refers to the customer visiting our website, booking and/or reserving one or more Services offered on the website.

Please read these terms and conditions carefully.

1. The booking procedure

When making a purchase, you have to enter a valid personal data, as follows: first name, last name, gender, date of birth, valid passport number, preference of room type, email address, postal address, current telephone number, departure city and other details directly connected with your reservation request. You are responsible to provide all correct information. You agree that any charges as a result of incorrect information will be at your expense, providing the change of information is permitted. It is important to check all the information before you confirm the booking.

Confirmation of a booking, which includes the essential elements such as the description of the Service booked and the price, will be sent to you by email. If you do not receive a confirmation email within 24 hours of placing the booking, please contact customer service.

2. Payments

The payment is payable upon the receipt of the booking confirmation. Full payment is required five working days prior to start of the holiday.

If payment to KaiYuan has not been made by a specific date advised to you, your booking may be cancelled. Due to the limited number of the participants for the tour (mainly because of coach seats and hotel rooms), the price and reservation can only be guaranteed once we receive full payment. We accept no responsibility for loss incurred due to automatic cancellation. Payment can be made by bank transfer into the KaiYuan trust account, by credit card (additional fees apply), or by cash directly by you at the offices.

After the payment arrangements have been made, we will advise you to send us a copy of the payment information with the order number by email or fax.

3. Travel Documents

The travel documents will be sent to the email address given by you when making the reservation approximately three days prior to start of the holiday. The travel documents include the information of the tour leader, schedule, itinerary, locations of the stops and other travel related details. Please check out your email or junk mail carefully. If you do not receive any travel documents, please contact our customer service. Please ensure that you have given your contact email address to us and that you regularly check for messages before you leave.

4. Accommodation

Accommodation may be offered as part of a package tour. The services are subject to the Rules and Restrictions of the hotel supplier offering the accommodation which will be made available before booking.

Single rooms generally have one bed. Double rooms usually have either two single beds or one double. You should be aware that standards can vary between hotel of the same class in different countries, and even in the same country.

It is possible that, from time to time, for reasons (for example a hotel is overbooked due to connectivity issues with the hotel) for reasons of force majeure (for example a hotel is closed due to a hurricane) a hotel booking is cancelled or amended. Should such events occur, we will make all reasonable efforts to notify the customer of this as soon as possible and where possible will offer alternative accommodation in a hotel. Please cooperate with our arrangements.

Customer’s names must be spelt correctly as per passport and match the name spelling on the rooming list. Any charges associated with incorrect names or gender will be at your expense.

5. Change of booking

Where a change requested by you to your travel arrangements is permitted and possible, our standard service fees will apply. Please note that all reservation changes are subject to availability and terms and conditions of the product purchased.

If after making the booking, you want to change the trip with respect to the date of travel, the destination, the place where the trip starts, the accommodation or the means of transport. You should contact our customer service. A fee may be imposed in the event of a change to a booking. Please refer to the Rules and Restrictions notified in the booking process for more details.

If you want to join part of the tour or have to end the tour earlier, please contact customer service and inform us in advance. You need to fill out and sign the agreement. You may be entitled to a partial refund.

6. Cancellation

If you cancel your arrangements, you may be entitled to a partial refund. In addition to the cancellation terms and conditions, our standard fees will apply as may be outlined on your receipt or booking confirmation.

7. Health

Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. For medical advice regarding your journey, please contact your doctor.

It is strongly recommended that elderly people(over 60-year-old) should be accompanied by a family member to participate in the journey. Please fill out and sign the Participant agreement and statement. You should be responsible for all the consequences caused by your own reasons during the journey.

If you are pregnant, please inform us in advance. It is not recommended to participate in the journey when you are during 24 – 28 weeks of pregnancy. You need to have a note from your doctor stating you are fit to travel.  When you are before 24 weeks of pregnancy, you need to be accompanied by a family member to travel with you. Please fill out and sign the Participant agreement and statement. You should be responsible for all the consequences caused by your own reasons during the journey.

If you are under 18-year-old, you need to be accompanied by a guardian to participate in the journey.

8. Passport, Visa and Immigration Requirements

It is your responsibility to fulfill the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. We have no special knowledge regarding foreign entry requirements or travel documents. We do not accept any responsibility in the case of you being unable to travel due to not complying with any such requirements. We urge you to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

9. Insurance

Travel insurance is a vital part of your arrangements. We strongly recommend that you have taken out adequate insurance for the duration of your journey. Travel insurance is a mandatory element of travel arrangements.

10. Others

Please do not book any flight or train ticket until the booking has been confirmed by us.

Fares & Prices

1. Prices

A package holiday is a trip, for a single price, with a stay of longer than 24 hours (or including an overnight stay), in which at least two of the following three elements are offered:

- Transportation;

- Accommodation, breakfast inclusive (One day tour does not include accommodation and breakfast);

- A tourist service

The trip descriptions on the Website specify the Services included in the price for each trip. Prices are shown in Euro.

The customer should be aware that the local authorities in certain countries can impose additional taxes (tourist tax, etc), which have to be paid locally. The customer is responsible for paying such additional taxes.

Unless expressly stated otherwise, prices do not include

- Tips for the bus driver, tour guides and other (for example waitress in the restaurant),

- Meals (lunch and dinner) and drinks. If drinking water is not available, the customer will bear the cost of buying it himself/herself;

- Different activities fees, such as tourism attraction entrance fee, ferry, toll fee;

- Insurance, such as travel insurance, medical insurance, baggage insurance;

- Airline services, excess baggage charges, transport from the airport to the accommodation, visa and vaccination charges or any personal expenses (laundry, telephone, drinks, room service, tips, etc);

- Excursions or the use of sports facilities;

- Additional costs incurred due to force majeure factors such as weather, traffic delays, strikes, vehicle malfunctions, personal problems and situations beyond our control;

- Any more general costs that are not expressly included in the confirmation of reservation.

2. Cancellation policy

If a customer wishes to cancel any part of a booking, cancellation fee will be applied.

- Up to 31 days prior to scheduled departure, 5% of the total package rate will be charged

- Between 30 and 15 days prior to scheduled departure, 20% of the total package rate will be charged

- Between 14 and 8 days prior to scheduled departure, 50% of the total package rate will be charged

- Within 7 days, 100% of the total package rate will be charged

3. Change of booking

If a customer wishes to change any part of a booking, change fee will be applied.

- Up to 31 days prior to scheduled departure, no change fee

- Between 30 and 15 days prior to scheduled departure, 10% of the total package rate will be charged

- Between 14 and 8 days prior to scheduled departure, 30% of the total package rate will be charged

- Within 7 days, 100% of the total package rate will be charged

The standard fee and extra accommodation fee are included in the total package rate.

付款方式：

您可選擇在線支付【微信，支付寶，信用卡(Stripe)】，銀行轉賬，現金等付款方式

請注意：

l 我公司不接受除了歐元和人民幣以外的其他貨幣

l 我公司不接受上車付款

l 如果您所匯的款項截至旅程結束還未入我們賬戶，您需將同額現金在下車前交給導遊

1.在線支付:

請前往報名郵箱，找到訂單確認郵件的【在線支付】按鈕，打開鏈接完成支付，或者至網站/小程序/App 我的 > 旅遊 選擇相應訂單完成支付

2.銀行轉賬付款：

付款方通過銀行轉賬支付歐元，所有相關手續費由付款方自行承擔。

銀行信息：

• 銀行： Deutsche Bank

• 賬戶名： Kai Yuan Information & Business GmbH

• IBAN： DE27700700240511296601 （跟團遊，當地玩樂等業務）

• IBAN： DE54700700240511296600 （機票業務）

• BIC / SWIFT-Code： DEUTDEDBMUC

• 德國銀行地址：

• Deutsche Bank

• Schwanthaler Strasse 32

• 80336 Munich

  
  

3.信用卡在線付款:

選擇信用卡付款，訂單確認書郵件內將附【在線支付】，點擊鏈接提交刷卡申請即可付款。

請注意：

l 若信用卡不是本人付款，請提供持卡人簽名和訂單號

3.現金付款:

現金付款只能到我公司辦公室付款。（請提前確認辦事處當天是否營業）

4.關於開具國內發票:

如您需要發票，請在行程結束後的三個月內提出申請。我們可為您開具增值稅普通發票（不可開具專票），開票項目如下：  

- 旅遊業務：旅遊服務費  

- 機票業務：代訂機票  

發票將按實際收款金額開具，若需分開多張，則張數不超過出行人數，且總金額須與收款金額一緻。  

抬頭填寫說明： 

- 若通過支票或對公賬戶支付，發票抬頭需與付款單位名稱一緻。  

- 若使用現金或個人賬戶支付，抬頭可填寫公司名稱或個人姓名。  

特殊情況處理：

- 如發生退款或價格變動，且原發票為紙質版，需退回原發票方可重新開具。  

- 發票開出後三個月內可申請換開，逾期將無法辦理。  

- 發票遺失不補，但可為您提供加蓋發票專用章的底聯復印件作為憑證。  

感謝您的理解與配合！

 電話問詢：0049-89-38038800
 E-mail: travel@kaiyuan.de
 傳真：0049-89-416159030

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  以下支付方式支持人民幣

 戶名：廈門開元周遊國際旅行社有限公司

 人民幣賬號：4100020709224873457
 開戶行：工商銀行廈門城建支行

支付寶收款
 企業：廈門開元周遊國際旅行社有限公司
 賬戶名：caiwu@kaiyuan.cn

 

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